Frequently Asked Questions
Discover the wisdom of Ayurveda for your holistic beauty journey.
Are your products 100% natural and authentic?
Yes, our formulations are rooted in 5,000-year-old Ayurvedic traditions. We use high-quality, natural ingredients and strictly avoid parabens, SLS, and synthetic fragrances to ensure purity and effectiveness.
How long does shipping take for my order?
Most orders are processed within 24-48 hours. Standard shipping typically takes 3 to 7 business days within the United States, while international delivery times vary by location.
What is your return and refund policy?
We offer a 30-day satisfaction guarantee. If a product does not suit your skin or hair type, you can return it within 30 days of receipt for a full refund, excluding shipping costs.
Do you test your beauty products on animals?
Absolutely not. The Ayurveda Experience is committed to ethical beauty practices. All our products are 100% cruelty-free and are never tested on animals at any stage of production.
How do I know which product is right for my Dosha?
Each product page includes a description of the 'Dosha' it balances (Vata, Pitta, or Kapha). If you are unsure of your type, we recommend taking our online Ayurvedic Quiz to find your personalized skincare routine.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout experience.